By using this site you agree to our use of cookies. Click for more information.
Caerphilly Logo
  • Skip to content
  • Accessibility
  • Contact us
  • News centre
  • Subscribe
  • Cymraeg
  • Popular tasks
  • Resident
  • Business
  • Things to do
  • The council
  • Get involved
  • Covid-19
  • Popular tasks
    • Support Payment for Unpaid Carers
    • Leisure centres
    • Leisure centres
    • Jobs and training
    • Apply, report, request, pay
    • Cost of Living Support Scheme
    • Supporting People - housing related support
    • School term dates and closures
    • Missed waste collections
    • Bus timetables
    • Local Elections 2022
    • Councillors and committees
    • Recycling centres
    • Housing benefit and Universal Credit
    • Waste collection days
  • Resident
  • Business
  • Things to do
  • The council
  • Get involved
  • Covid-19
Can I help?
Ukraine crisis : Details of how to offer support and where to find information and advice can be found on our Support for Ukraine webpage
  • The council    Data protection and freedom of information    Requests for information (FOI/EIR)

Requests for information (FOI/EIR)

We are firmly committed to promoting openness and transparency in the way we conduct our affairs, as documented in our Access to Unpublished Information Policy.

Through this website, committee documents and other publications, we aim to keep you informed about the decisions that affect your life.  If you would like access to recorded information we hold which is not already available you may wish to make a request for this information.

Requests for recorded information

Access to recorded information is mainly provided by the Freedom of Information Act or the Environmental Information Regulations.

Under this these laws we commit to making available the information detailed in the Information Commissioner’s Model Publication Scheme for Local Authorities. We also publish many datasets on this website. 

It would assist us in dealing with your request if you would submit your request online below or by contacting the Corporate Information Governance Unit via email

Submit your request online >

Please note, this form will not work from within Internet Explorer. Please use a more modern browser such as Edge, Chrome or Safari

This link will direct you to Caerphilly Connect. Register now or log in to report, apply and pay for services. If you do not wish to create an account click 'Continue without registering'. Please check your spam/junk mail folder for account activation and notification emails that we send you!

You will normally receive a response to your request within 20 working days. Sometimes information cannot be disclosed or a fee may be required, and if this is the case we will explain why.

Further information on Freedom of Information and Environmental Information Regulations is available from the Information Commissioner’s Office.

Requests for recorded information about yourself (Subject Access Request)

Individuals (or those acting on their behalf) have the right to request copy of personal data held about them.  Please see data subject rights – right of access for further information.

Contact us
  • Email
  • Telephone
  • Address
Facebook Share on Facebook
Twitter Share on Twitter
 
Post Feedback
Add to my pages
 
Print this
a to z of services
  • a
  • b
  • c
  • d
  • e
  • f
  • g
  • h
  • i
  • j
  • k
  • l
  • m
  • n
  • o
  • p
  • q
  • r
  • s
  • t
  • u
  • v
  • w
  • x
  • y
  • z

Connect to us on social media and join in the conversation


For your experience this site is best viewed in Internet Explorer 11 or higher, Mozilla Firefox 27 or higher, Safari 7 or higher, Chrome 30 or higher, Opera 12 or higher or equivalent browser software.

  • Disclaimer
  • Copyright
  • Privacy Policy
  • Cookies
  • Accessibility
  • Sitemap
Copyright © 2022, Caerphilly County Borough Council, All Rights Reserved.