Register office opening times
Coronavirus update. Attendance at the register office is strictly by appointment and no visitors will be able to enter unless they have made arrangements to do so. Access to the Register Office is strictly controlled.
The main entrance to Penallta House is closed but the register office is open. Please use the car park alongside the ceremony room entrance which is located on the right-hand side of the building. We will advise you on how you gain entrance when you make your appointment to attend.
The situation is evolving which means we are having a change our guidance regularly. Please contact us for advice on current procedures.
Our offices are at our main council headquarters at Penallta House, Tredomen Park, Ystrad Mynach. CF82 7PG.
When you arrive at Penallta House please use the visitor parking by following the signs. Then come into the building through the main entrance at the front of the building. The register office reception is on the right hand side of the main reception area.
If you are arriving for a ceremony, we have a separate entrance on the right hand side of the main building where you will also find a dedicated car park.
Appointments and opening hours
To register a birth, death, marriage or civil partnership you will need to make an appointment.
Office hours as follows:
- Monday, 9am to 4.30pm
- Tuesday, 9.30am to 4.30pm
- Wednesday, 9am to 4.30pm (closes at 2.45pm on the first Wednesday of every month)
- Thursday, 9am to 4.30pm
- Friday, 9am to 4pm
- Saturday, open only for ceremonies
- Sunday, open only for ceremonies
There is no registrar available Monday to Friday between 12.30pm and 1.30pm to register births and deaths.
Please contact us to make an appointment.
For emergencies only regarding birth, death, marriage or civil partnership registration outside these opening hours please call 07771 886895 or 07813 094234.