Local housing offices
Coronavrus: To protect everyone’s safety and deliver critical services, all council housing offices have been temporarily closed.
If you’re a council tenant many of the services you need are provided by your local housing office.
Caerphilly County Borough Council has announced the launch of a single contact phone number for all its housing offices.
Tenants can now access services from their local housing office by calling 01443 873535.
If you have an emergency when offices are closed you can contact our out-of-hours number.
Upper Rhymney Valley Area Housing Office
Gilfach House
William Street
Gilfach
Bargoed
CF81 8ND
urvaho@caerphilly.gov.uk
Areas covered: Fochriw, Rhymney South, Deri, Bargoed, Cascade, Gelligaer, Maes Mabon, Nelson, Penpedairheol, Penybryn, Gilfach Estate, Lower Gilfach, Cefn Hengoed, Hengoed, Rhymney North, Bute Town, Pontlottyn, Aberbargoed, New Tredegar, Phillipstown, Brithdir, Abertysswg, Tirphil, Maesycwmmer, Tiryberth, Ystrad Mynach, Penyrheol, Thomasville, Ty Isaf, Ty Nant, Pwllypant and Llanbradach.
Eastern Valleys Area Housing Office
Gilfach House
William Street
Gilfach
Bargoed
CF81 8ND
eastvalleyaho@caerphilly.gov.uk
Office hours for Rhymney and Eastern Valleys are Monday to Thursday 8.30am to 5pm and Friday 8.30am to 4.30pm. Closed on bank holidays.
Areas covered: Argoed, Britannia, Fleur-de-lys, Markham – Hollybush, Pengam, Upper Trelyn, Cefn Fforest, Fairview, Twyn Gardens, Penllwyn Lower, Penllwyn Upper, Springfield, Blackwood, Ty-Sign Lower, Ty-Sign Upper, Risca, Pontymister, Croespenmaen, Oakdale, Gelligroes, Morrisville, Pontywaun, Treowen, Trinant, Wattsville, Ynysddu – Cmfelinfach, Pentwynmawr, Abercarn, Crosskeys, Cwmcarn, Highmeadow, Llanfach, Newbridge, Pantside Lower, Pantside Upper, Persondy and Westend.
Lansbury Park Neighbourhood Housing Office
45 Attlee Court
Lansbury Park
Caerphilly
CF83 1QU
lansburyparknho@caerphilly.gov.uk
Areas covered: Abertridwr, Bryncenydd, Caerbragdy, Churchill Park, Claude Road, Trecastell, Nantddu, Senghenydd, Waunfach, Lansbury Park and Porset Park.
Graig-y-Rhacca Neighbourhood Housing Office
Grays Garden
Graig-y-Rhacca
Machen
CF83 8TW
graigyrhaccanho@caerphilly.gov.uk
Office hours for Lansbury Park and Graig Y Rhacca Neighbourhood Housing Offices are Monday to Friday 9am to 4pm. Offices will be closed to the public between 12.30pm and 1.30pm for lunch. Telephone calls will be taken during the lunchtime break and between 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on a Friday. Closed on bank holidays.
Areas covered: Bedwas, Machen, Rudry, Trecenydd, Trethomas and Graig Y Rhacca.