Commercial waste contracts

Request a contract

All commercial premises have a duty of care  to manage and dispose of their waste.

Failure to comply may result in legal action where the largest penalties are:

• In Magistrates Court - a fine not exceeding £5,000 for each offence.
• In Crown Court – an unlimited fine.
• £300 Fixed Penalty Notice for each offence.

How the service works

• Make a request online  and select the bins and waste type that you are interested in.
• All collections are weekly, Monday to Friday
• Collections start from 5:30am until 13:30pm. Please make sure your bin(s) are available for collection.
• A member of the waste team will contact you within 10 days to discuss your requirements.
• You will be asked to sign a 12 month agreement initially
• If you cancel within the first 12 months, you will be liable to pay the full balance.
• Invoices are issued twice per year for general waste (April and October)
• Invoices are issued once for our food waste and recycling services (April).
• You can make monthly payments by direct debit on request.
• There is an annual fee of £20 for the Duty of Care.
• Contaminated recycling bins will be left and re-charged to the business.

For further information, please email recyclingwards@caerphilly.gov.uk. Or call 01443 866533.

To terminate a commercial waste contract, you must:

• have used the service for a minimum of 12 months.
• provide at least 1 months’ notice.

Alternatively, you can email recyclingwards@caerphilly.gov.uk or call 01443 866533.