Cash offices

Please note: From Monday 4 July 2022, we will have a limited number of appointments available at some of our Customer Service Centres. For further information, please contact us on 01443 866571.

Web payments

As an alternative to visiting a cash office, you can now make the following payments online 24 hours a day, 7 days a week:

  • Council tax
  • Parking fines
  • Housing advances
  • Housing benefit overpayments
  • Council housing rent
  • Business rates
  • Sundry debtor (invoices)
  • Welsh Water

The Quick Pay facility allows you to pay bills securely online without the need to register an account or login.


Telephone payments

Payments can be made 24 hours a day, 7 days a week using our automated telephone payment service on 01443 863366.

Telephone contacts

All 8 cash offices are designated offices for the receipt of housing benefit or council tax reduction claims.