Rechargeable repairs policy
As landlord we have an obligation to keep our housing stock in good repair. We will do this when repairs are reported, with no cost to the Contract Holder, providing the repair is a landlord responsibility and is required as a result of fair, wear and tear. This normally means where the fixture or fitting has worn out or has come to the end of its natural life.
The majority of Contract Holders keep their homes in good condition but there are some who cause damage deliberately or through neglect. Where such jobs are required, we call these rechargeable repairs.
Rechargeable Repairs Policy