Guidance for hosts

If you have registered to host a family or an individual arriving from Ukraine we appreciate all you are doing to help the humanitarian effort and are here to help and support you.

We want to make sure that you have all the information you need to help you in your role as a host.

The attached guides should help you prepare and understand your role.

If you would to contact us for advice please use the following email address:

In addition, Welsh Government have set up a Wales Nation of Sanctuary Ukraine Helpline which operates from 9am to 5pm, Monday to Friday.

This can be used by hosts and their guests.

To call from within the UK 0808 175 1508

To call from outside the UK 020 4542 5671(+44 90)20 4542 5671