How to make a formal complaint and how it is dealt with.

You could get a grant if you're disabled and need to make changes to your home.

Renewal Areas aim to improve the living conditions in areas needing regeneration and were introduced in the Local Government and Housing Act 1989.

Landlords and agents are now required by law to be registered or licensed.

Everyone who receives home care or day care services will need to have a financial assessment to work out what, if anything, they can afford to pay.