Dydd Sul 11 Rhagfyr 2022 / Sunday 11th December 2022

Oherwydd gwaith cynnal a chadw hanfodol, ni fydd ein porth taliadau ar-lein ar gael rhwng 6.00am a 10.00am ddydd Sul 11 Rhagfyr 2022. Ymddiheurwn am unrhyw anghyfleustra y gall hyn ei achosi.

Due to essential maintenance our online payments portal will be unavailable between 06:00am and 10:00am on Sunday 11th December 2022.  We apologise for any inconvenience this may cause.

Cost of Living Support Main Scheme

We will not be accepting new registrations for this payment after 4pm on 2 September 2022.

If you are a household that appears to satisfy the qualifying conditions detailed below but have not registered your details by the above deadline, we are now working with the Post Office to issue a letter containing a Payment Voucher that can be redeemed in any Post Office.

Simply take the letter with one of the IDs shown in the letter to any Post Office by 30 November 2022 to receive your payment.

The Welsh Government scheme details are available here.

Below are some key points of the scheme.

The Scheme is made up of 2 elements; a main scheme (related to certain council tax payers) and a discretionary scheme. Each local authority in Wales decides its own discretionary scheme within Welsh Government (WG) guidelines.

The main scheme provides for a £150 ‘Cost-of-Living’ payment under two conditions:

A: Council Tax Reduction Scheme entitlement condition

If the householder(s) was in receipt of support through the Council Tax Reduction Scheme on 15 February 2022, they are automatically assessed as being entitled to a payment of £150 regardless of the valuation band in which their property is placed (A to I).

B: Council Tax Band condition

Households occupying properties in council tax Bands A to D are assessed as being entitled to a payment of £150 provided they satisfy all of the following criteria:

  • liable for council tax on a property on 15 February 2022
  • not in receipt of an exemption for that property on 15 February 2022
  • living in that property as their main or primary residence on 15 February 2022
  • responsible for paying the associated utility and other regularly incurred bills for that property on 15 February 2022.

Households living in properties valued as Band E but which receive a disability band reduction to Band D are eligible under the main scheme.

The £150 is not a rebate on the council tax bill, it is a payment to help with the rising cost of all utility bills.

There will be ONE payment per eligible household.

If you are not eligible under the main scheme you may be eligible to receive a payment under the discretionary scheme.

Most council tax payers who are exempt from paying the tax (for example, a household made up entirely of qualifying students, care leavers up to the age of 25, or people with a severe mental impairment) will fall into the discretionary phase of the scheme.

We urge residents to be mindful of emails, texts or telephone calls from suspicious sources offering information on the scheme, as this could be from someone who is trying to steal your personal information, such as your bank account details.