Dydd Sul 11 Rhagfyr 2022 / Sunday 11th December 2022

Oherwydd gwaith cynnal a chadw hanfodol, ni fydd ein porth taliadau ar-lein ar gael rhwng 6.00am a 10.00am ddydd Sul 11 Rhagfyr 2022. Ymddiheurwn am unrhyw anghyfleustra y gall hyn ei achosi.

Due to essential maintenance our online payments portal will be unavailable between 06:00am and 10:00am on Sunday 11th December 2022.  We apologise for any inconvenience this may cause.

Counterfeit goods

We frequently find inferior, illegally copied and, sometimes, unsafe counterfeit goods on sale to the public such as clothing, DVD's, computer software and more recently, cigarettes.

We view the production, distribution and sale of these products very seriously and work closely with and receive information from organisations representing legitimate traders. We regularly monitor ebay and use the Proceeds of Crime Act 2002 to recover assets gained from engaging in a criminal lifestyle.

Spotting a copy

Counterfeit goods can be difficult to identify as criminals are becoming more advanced in the production of copies. Not only are the items made to look similar but in the case of perfume the packaging and actual smell of the perfume are copied.

We suggest the following advice on how to spot suspect products:

  • Where it was sold - Where a garment is being sold can be a useful indication as to its authenticity. If we take the example of Rolex watches, you would not expect to see them for sale at a market or a car boot sale. Companies who hold the Trademark for many goods only licence the sale of the products to certain retailers. So where they were sold can be an important indication. the item is being sold on the Internet check the Brand-i website which lists only authorised suppliers.

  • The price - Certain designer garments or sportswear retail at high prices. The counterfeiter realises this and will undercut the retail price. If somebody is offering you an unbelievable deal it probably is that, unbelievable. Other trader ploys used by Counterfeiters are that they are 'slight seconds' or 'bankrupt stock' to justify the lower price. Street sellers selling from suitcases announce the goods are 'stolen' in order to justify their prices. Cigarettes are offered for sale as imported from the continent but turn out to be counterfeit.

  • The quality  - The quality of the garment will be of a poorer standard to the original. Simple checks of the garment such as the finishing of embroidery, clarity of labels and general appearance of the product all can give indications to its authenticity.

This is a short guide on how to identify a copy. Some companies go further by producing guidance leaflets on their products and how to spot the copies.

We work closely with a number of Trade Organisations in our fight against counterfeiting. The Anti Counterfeiting Group produce information and guidance on the national effect on the problem and the damage it causes to genuine retailer and to the economy as a whole.

How you can help

If you know or suspect somebody of supplying counterfeit items please contact usAny information received will be treated in the strictest confidence.

Contact us