Order a recycling bin

Residents of Caerphilly county borough can request new and replacement containers for a small fee.

If you have moved to a property within the borough, the following containers should be present as standard:

• 240ltr refuse bin
• 240ltr recycling
• Internal food waste caddy
• External food waste caddy.

If one or more of these are missing, you can request new replacements below.

The charge for bins covers the costs of administration and delivery. However, food waste caddies are issued free of charge.

Payment is required when you make the request. Payment can be made online by debit or credit card or over the telephone.

We do not collect wet cardboard. Therefore, please ensure cardboard is kept dry. Large cardboard such as TV boxes must be cut in to manageable pieces, and placed within your wheeled bin or in clear bags and left at the kerbside.

Maximum of 4 bags of green garden waste will be collected per week.

Please ensure all wheeled bins / containers are placed kerbside as late the night before, or before 6am on your collection day.

For further information, please see our Frequently Asked Questions.

Order a new wheeled bin, box or garden sack

Order an external and/or internal waste caddy

• Order an external waste caddy
• Order an internal waste caddy

Requesting a container

Bin charges for 1 April 2023 to 31 March 2024:

We aim to deliver your bin on the next available date for your area which will be confirmed by email within 2 working days.

Further information

• If you have had your bin removed by the council due to contamination then you are not eligible to purchase a new container.
• You must be able to store your bins off the highway in between collections
• If you choose not to purchase a refuse bin, you can use black bags instead. However, we will only collect a maximum of 3 bags per fortnight which is the equivalent of what will fit into a 240 litre wheeled bin.
• If you choose not to purchase a recycling bin or box, you can use clear bags instead.
• If we are unable to deliver your bins for any reason (such as inclement weather, vehicle breakdown) we will attempt to contact you. Every effort will be made to deliver the next working day.
• Payment is required when making the request and you will be provided with a delivery date within 2 working days.

Once your request has been submitted it cannot be amended.

All bins / bags are placed kerbside as late the night before, or before 5.30am on your collection day.

Refunds for cancellations can only be processed if received more than two working days prior to your scheduled delivery date.