Points make prizes

The Points Make Prizes scheme was developed by Caerphilly County Borough Council’s Catering department to promote healthy eating. A new healthy menu range was launched a few years ago with tariff incentives for healthier food items and a range of health promotion initiatives.

We have introduced a web-based points reward scheme administered via the cashless system which promotes the uptake of healthy options. Students can request a statement of accumulated points at the end of each term for healthy eating, which they can then use to exchange online for a range of appealing prizes such as High Street vouchers and cafeteria reward vouchers.

We have been supported by partnership working with schools, NPHS, Health Challenge Caerphilly, the Welsh Assembly Government, suppliers and other partners to ensure that the borough’s young people are offered the best in school catering facilities.

More recently, the service provided by Caerphilly Catering has been reviewed in line with the guidelines detailed in the Welsh Assembly Government’s “Appetite For Life” Guidance. This has prompted a number of changes to the service style, menu and the website - most notably, full nutritional analysis of all menu items to ensure a balanced menu is on offer to all pupils.

How do I redeem my prizes?

• Please email catering@caerphilly.gov.uk, stating POINTS REDEMPTION in the header. 

• Please state your name, school, school year, how many points you have on your account, and what prize you would like to claim. 

If you do not have access to email, you can write to us to redeem your points – please send the letter to Caerphilly Catering, Penallta House, Tredomen Business Park, CF82 7PG.

Unfortunately we are unable to accept claims via telephone or through the kitchen staff in your school.

Your prize will be taken to your school cafeteria and delivered to you personally.  Please note, that if you redeem your points in the summer holidays, you will have to wait until the start of the new school term to receive your prize.

What kind of prizes can I buy with my points?

Caerphilly County Borough Council have a selection of exciting products for you to spend your hard-earned points on. Please see the list below.

Terms and conditions

Listed below are the Caerphilly County Borough Councils Point Scheme terms and conditions. If you have any questions about these terms, or any other related issue, please write to us at the following address: Caerphilly Catering, Penallta House, Tredomen Business Park, CF82 7PG.

• The Points Make Prizes Scheme is administered by and remains the property of Caerphilly County Borough Council, who reserve the right to decline issue or withdraw the scheme at any time without notice.
• All participants in the scheme must be secondary school pupils within a Caerphilly Catering-run school.
• The Cashless Catering account is not transferable, and can only be used by the person whose name is on the account.
• Members may be removed from the scheme at any time at the discretion of Caerphilly County Borough Council.

Points

• To earn points for a transaction in the Points Makes Prizes Scheme, you must be a member of the cashless catering system which is run by either a card transaction or the biometric system.
• Pupils can only use their card / biometric system to purchase food for their own consumption. Regular checks are carried out and pupils found to be buying food for others to accumulate points will receive no reward.

Rewards

• Rewards can only be redeemed if you have the appropriate number of points on your card / biometric system.
• There are a limited number of prizes available each year.
• Meal Deal prizes are for the value of the current price.
• A reward can be removed/ replaced without notice, and are subject to availability.
• Should a reward become unavailable, Caerphilly County Borough Council reserve the right to send an equivalent replacement.
• Rewards run from a school academic year i.e. September to July each year.
• Remaining points will be reset back to zero at the end of the school academic year
• All redemption requests for each school academic year must be made by 31st July of that year.

Please note that there is a redemption processing period of up to 28 days for all prizes that are external to the school site (High Street Vouchers). Prizes that can be used in the school cafeteria (such as Meal Deals Priority Pass tickets) will be made available within a month of the claim.