Dydd Sul 11 Rhagfyr 2022 / Sunday 11th December 2022

Oherwydd gwaith cynnal a chadw hanfodol, ni fydd ein porth taliadau ar-lein ar gael rhwng 6.00am a 10.00am ddydd Sul 11 Rhagfyr 2022. Ymddiheurwn am unrhyw anghyfleustra y gall hyn ei achosi.

Due to essential maintenance our online payments portal will be unavailable between 06:00am and 10:00am on Sunday 11th December 2022.  We apologise for any inconvenience this may cause.

College travel passes (post 16 years)

To receive free travel to and from college:

  • You must reside within Caerphilly County Borough Council.
  • You must be registered with council tax as residing at the property from which you are applying for transport.
  • The student must be enrolled on a full time course.
  • The student must be aged 16 years, 17 years or 18 years at the start of their course.
  • The student must be attending their catchment establishment/college or nearest place to home offering the course or broadly comparable course, this will be determined by officers.

Apply online for free travel to college >

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This link will direct you to Caerphilly Connect. Register now or log in to report, apply and pay for services. If you do not wish to create an account click 'Continue without registering'. Please check your spam/junk mail folder for account activation and notification emails that we send you!

Application forms are also available by contacting the Integrated Transport Unit.

For school travel, visit the school travel passes section.

College transport applications for the 2020/21 academic year that commences in September 2020 will continue to be accepted. Please be aware that as a consequence of the COVID-19 pandemic, and with public transport operating at a significantly reduced capacity, extensive changes may have to be made to college transport arrangements and the way they have to be delivered.

The Integrated Transport Unit will be working closely with colleges to determine their plans for students returning to college in September and will ensure that the most appropriate transport provision is provided in order to accommodate the latest Welsh Government guidance.

How will I be informed if my college transport application has been successful?

Your college transport application will be assessed in accordance with the Council's college transport policy and you will be written to with the outcome of your application. Applications for the 2020/21 academic year will receive a response within 28 days.

When do I get my pass?

Coleg y Cymoedd (Nantgarw)

Passes are ordered by the Integrated Transport Unit and delivered directly to the college within 28 days of receipt of a completed application. No transport is provided during the 28 day application period. The process does not commence until the date that the Integrated Transport Unit receives your correctly completed application form. You will need to pick up and sign for passes once they have been received by Student Services.

 

Coleg Gwent

Confirmation of your approval will be emailed directly to student services at Coleg Gwent within 28 days of receipt of a completed application, and they will issue you with your bus pass on enrolment day, or your first day in college. There is no requirement to present an entitlement letter to the college. No transport is provided during the 28 day application period. The process does not commence until the date that the Integrated Transport Unit receives your correctly completed application form.

What modes of transport are used for Colleges?

Transport is provided by either contracted bus or a season ticket for use on the local public transport services. The Council determines the most appropriate transport arrangements for you. If you are in receipt of a concessionary bus pass you will not be ordered a season ticket as you are already entitled to travel free on public transport.

Lost or stolen bus passes

In the event that a bus pass is lost or stolen or destroyed, a duplicate will only be issued on receipt of a small charge.

  • £5.00 bus pass issued by the Integrated Transport
  • £10.00 season ticket issued by a Public Transport provider

To arrange a duplicate bus pass / season ticket you should contact the Integrated Transport Unit.

Make a complaint or report a problem

Should you wish to report a problem or make a complaint please contact us. Please supply as much information as possible relating to the complaint or query.

Data protection

The council is under a duty to protect funds it administers and that you would be acting fraudulently if you give an incorrect address in order to obtain a service to which you are not entitled. In order to deal with your request we may contact other departments within the council as part of our verification process. In the event that we are unable to verify the address submitted is correct the application form will be returned to the applicant.

Contact us