Retail, Leisure and Hospitality Rate Relief 2023-24

The Welsh Government has announced details of a new temporary business rate relief scheme under which retail, leisure and hospitality properties will benefit from April 2023. The 2023/24 scheme offers a discount of 75% on non-domestic rate bills for eligible occupied properties but the relief is subject to a £110,000 cap on the amount each business can claim across properties occupied by the same business in Wales.

The relief will be provided as a subsidy by way of Minimal Financial Assistance (MFA). The same business must not claim more than £315,000 in total of MFA over three years (including 2023-24). Previous iterations of the RLHRR scheme in Wales were not provided as a subsidy and should not be counted towards the MFA limit. The gross value of relief claimed by the same business must, therefore, not exceed £110,000 in Wales for 2023-24 (to comply with the terms of this scheme) or £315,000 from 2021-22 to 2023-24 inclusive (to comply with subsidy control requirements). Businesses claiming the relief must declare that the amount being claimed does not exceed those limits before the relief can be awarded.

For more details, please read the Welsh Government’s Guidance on Non-Domestic Rates – Retail, Leisure and Hospitality Rates Relief in Wales – 2023-24 | Business Wales (

All eligible businesses must complete an online declaration form. The Business Rate Team aim to process declaration forms and issue amended bills where appropriate as soon as possible.

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If you have any queries, please email the Business Rates Team at

Important: Ratepayers should contact us directly regarding the above rate relief; you do not need to employ a rating agent to act on your behalf.